For individuals seeking highly innovative and person-centered solutions, Ideate offers a number of services: 

Assistive Technology, which assesses an individual’s specific needs in order to create practical, accessible equipment; Deaf Services providing employment support while bridging cultural and language barriers; innovative and trauma-informed vocational evaluations that preserve individual dignity; specialty job carving that identifies an individual’s strengths and helps to tailor prospective employment duties to those skills; and noninvasive on-site job coaching.  

In order to promote success and preserve each individual’s choice and dignity, Ideate utilizes Supported Employment Supports Plans (SESP’s) to get to know a Job Seeker to learn about their goals and preferences, Community-Based Work Assessments (CBWA’s) to determine strengths and areas of highest support need, Discovery Profiles measuring an individuals preferred methods of working, Visual Resumes to more easily display important information about a Job Seeker, Job Development to vet employers and positions appropriate for the individual, and on-site Job Coaching to support the individual to acclimate to and succeed in their position.  

When beginning employment support, each Job Seeker has an initial meeting with a Ideate staff to answer questions about their hopes and dreams, goals, previous barriers, and their needs in order to become employed. This is referred to as SESP meeting, or a meet-and-greet. After the SESP is held, the team of staff working on behalf of the Job Seeker begins to brainstorm in order to make the best individualized recommendations. If alternative methods of entering the workforce can be identified, such as an apprenticeship or training sites, Ideate job coaches can assist an individual to identify and apply to such a program. If the person has already had evaluations in the recent past (within one year), they may be recommended to go straight into Job Development; Ideate does not believe in redundant reporting. If the person has not had evaluations, they will be referred to participate in three CBWA’s.   

CBWA’s at Ideate are designed to do two things:  provide the Job Seeker a chance to try different jobs, and to provide the evaluating staff with vital data regarding the Job seeker’s learning methods, communication skills, problem solving skills, work pace, and task preferences. Through fostering partnerships with local businesses offering task assistance, Ideate has established a host of assessment resources. CBWA’s through Ideate are always trauma-informed and dignity-based in order to promote an individual’s self confidence. Many Job Seekers, especially those that have not been employed for a long period of time, are generally very sensitive to their barriers, and a mishap in an assessment has a higher potential to set them back. In the case of Ideate’s CBWA’s, if a Job Seeker does not like the task they are assigned once they arrive on site, the assessment is changed so that no person is obligated to complete tasks they have no vocational interest in. Though CBWA’s are chosen based on a Job Seekers stated vocational interests, often the desired work environment is different in person than what the individual had expected. It is vital to the process that the staff be highly perceptive to the Job Seeker’s affect, e.g. if a person is pleased and smiling during a preferred task vs. if that person avoids eye contact and appears worried during a less preferred task. A job support staff must be able to quickly select a different task and exclude the less preferred task from potential future jobs during Job Development. Certified Ideate staff are trained extensively to observe a Job Seeker’s affect during a period of shadowing with more experienced staff members while performing CBWA’s.